Conversation Platform
WhatsApp automation for CS and marketing teams.
Drag and drop builder, SLA routing to agents, segmented broadcasts, and performance dashboards, all inside one official WABA platform.
About Us
Wesimplifychat-commercesoyourteamcanfocusoncustomers
From
day
one,
we
built
DiChat
alongside
merchants.
The
goal
is
simple:
sensible
conversations,
smart
human
handover,
and
seamless
payments
within
WhatsApp.
Drag-and-drop builder
SLA routing to agents
Checkout via WhatsApp
Our Journey
We started as consultants. Our clients changed our direction.
2018 - 2023Awal Mula
PT Bisnis Sukses Dimarketing started as a digital marketing consultancy. For years we worked directly with Indonesian retail businesses, helping them grow on marketplaces and build their digital presence.
Akhir 2023Pola Berulang
But one pattern kept repeating across almost every high revenue client we had: the bigger their sales, the heavier the burden they carried. Marketplace fees that kept climbing, non transparent promo and shipping subsidy costs, and inventory data scattered across platforms with no single point of control.
Titik Balik
"They did not need more consultation. They needed a system built specifically for this problem."
2024 - 2025Fokus ke R&D
In 2024 and 2025, we stopped taking new consulting clients and went fully into R&D. We built two products from scratch, not from assumptions, but from real problems we had seen firsthand on the ground.
Awal 2026Peluncuran
We also recognized something important: the end customers of our retail clients were not going to download a new app just to shop. The mobile app era has passed. What they already have in their hands is WhatsApp. So we brought the entire shopping experience there. In early 2026, DiChat and Dicommerce launched officially. Not as consultants selling advice, but as a product company selling solutions.
Our Products
Two products, one ecosystem. DiChat manages conversations and CS teams. Dicommerce manages transactions, catalogs, and orders. Both run on WhatsApp.
Commerce Engine
Grow Your Business. Not Your Fees.
Product catalog, checkout, payment, and order updates in one WhatsApp chat. Fixed transaction costs, no hidden fees that grow with your business scale.
Built by PT Bisnis Sukses Dimarketing, an Indonesian commerce technology company headquartered in Jakarta and Surabaya.
Get Started Faster
Ready to turn conversations into outcomes?
Build flows in minutes. Test with your team and see the impact on customer satisfaction and sales.