Orders scattered across sales reps' phones
Resellers order through sales reps' personal numbers, then orders are re-typed into spreadsheets. Wrong prices and missed orders become normal.
Distribution & B2B
Reseller & distributor ordering system on WhatsApp
Resellers, stores, and agents order on their own through WhatsApp at their tier price. Your team no longer re-enters orders, matches transfers, or guesses stock.
This page describes how Dicommerce is typically implemented in this industry. It is not data from a specific client.
The problem
Sound familiar?
Tiered pricing is a headache
Prices differ for agents, resellers, and regions. Marketplaces cannot handle this, and manual calculation is error-prone.
Finance is busy matching transfers
Every reseller transfer has to be matched to an order one by one. Late payments are hard to track.
Comparison
Before and after Dicommerce
- Before: Orders come into sales reps' personal numbersWith Dicommerce: Orders come into one official company WhatsApp number
- Before: Prices calculated by hand for each reseller tierWith Dicommerce: Tier prices appear automatically in the reseller catalog
- Before: Transfers matched manually by financeWith Dicommerce: Every order has its own virtual account, payments reconcile automatically
- Before: Orders re-typed into other systemsWith Dicommerce: Order data flows into your accounting, POS, or WMS as needed
How it works
How it works on WhatsApp
Resellers order on their own through WhatsApp, and your sales and finance teams just monitor.
- Step 1
Reseller chats
The reseller or store contacts the company's official WhatsApp, not a sales rep's personal number.
- Step 2
Sees their tier price
Resellers see products and prices for the tier or region you define.
- Step 3
Orders in bulk
Wholesale orders are created in the chat, following your minimum order rules.
- Step 4
Pays by virtual account
Each order has its own virtual account, so payments match automatically.
- Step 5
Ships & reorders
Tracking numbers go to the chat, and resellers can reorder the same products easily.
Features
What you get
Prices set automatically by reseller tier
Pricing policies per tier or region apply instantly to the catalog resellers see.
No more matching transfers
A virtual account per order records every payment automatically.
Connected to accounting, POS & WMS
Orders, payments, and stock can flow into your accounting software, POS, WMS, or other systems you use, as needed.
Warehouse stock always recorded
Stock in and out is recorded per SKU for every order.
Dicommerce is a fit if...
- You are a distributor, principal, or brand with a reseller and agent network
- Your prices differ by tier or region
- Regular orders come in through sales reps on WhatsApp
- Your finance team spends a lot of time checking transfers
If two or more of these sound familiar, Dicommerce is very likely a good fit for your business. A consultation helps confirm it.
Book a ConsultationMeasurement
We measure the results together
From go-live, we track these numbers with your team so the impact of your WhatsApp channel versus marketplaces is clear.
- Orders per reseller
- How often each reseller reorders through WhatsApp.
- Order-to-ship time
- Time from order creation until goods leave the warehouse.
- Overdue payments
- Orders that are unpaid and past their due date.
- Manually entered orders
- How many orders still need to be re-typed by your team.
Frequently asked questions
Other industries
Solutions for other industries
Grow the business, not the fees.
Ready to take reseller orders without re-typing them?
Tell us how you sell today. In a consultation, our team will show you the Dicommerce flow that fits your business best.
Book a Consultation