Sold-out sizes still get sold
Chat orders are recorded by hand. Size M is already gone but still sells, ending in refunds and disappointed customers.
Fashion
Sell clothing & fashion on WhatsApp, without marketplace fees
Announce new collections straight to loyal customers' WhatsApp, take orders with always-accurate stock by size, and ship without marketplace fees.
This page describes how Dicommerce is typically implemented in this industry. It is not data from a specific client.
The problem
Sound familiar?
Every new drop depends on marketplaces
Launches have to follow marketplace campaigns and promo fees, even though your own customers are the buyers.
Loyal customers get no special treatment
There is no easy way to give early access or special prices to your most frequent shoppers.
Comparison
Before and after Dicommerce
- Before: Size and color stock checked by hand in spreadsheetsWith Dicommerce: Stock for every size and color deducted automatically with each order
- Before: New collections announced on marketplaces and storiesWith Dicommerce: New collections sent straight to the right customers' WhatsApp
- Before: Tracking numbers sent manually one by oneWith Dicommerce: Tracking numbers sent to the customer chat automatically
- Before: Marketplace fees taken on every saleWith Dicommerce: Sales to loyal customers at a fixed subscription
How it works
How it works on WhatsApp
From collection announcements to after-sales questions, everything runs through your brand's official WhatsApp.
- Step 1
Collection announced
New collections are sent to relevant customers through the official WhatsApp Business API.
- Step 2
Picks size & color
Customers browse the catalog and can only choose variants in stock.
- Step 3
Checks out
Cart and shipping are calculated automatically in the chat.
- Step 4
Pays & ships
Once payment is confirmed, the order ships with couriers such as JNE and the tracking number goes to the chat.
- Step 5
Served after purchase
Admins answer post-purchase questions with the customer's order history on screen.
Features
What you get
Size & color stock always accurate
Every size and color combination has its own stock, so nothing gets oversold.
New collections go straight to customers
Send announcements to customer segments with Meta-approved templates, not blasts from a personal number.
Tracking numbers sent automatically
Shipping is calculated automatically and tracking numbers go straight to the customer chat.
Admins stop fighting over chats
Chats are shared across admins through DiChat, with each customer purchase history.
Dicommerce is a fit if...
- You own a fashion, modest wear, or accessories brand
- You release new collections or restock regularly
- You have a loyal customer community on Instagram or WhatsApp
- You often oversell or mix up stock when it gets busy
If two or more of these sound familiar, Dicommerce is very likely a good fit for your business. A consultation helps confirm it.
Book a ConsultationMeasurement
We measure the results together
From go-live, we track these numbers with your team so the impact of your WhatsApp channel versus marketplaces is clear.
- New collection sales
- How quickly new collections sell through WhatsApp.
- Oversell cases
- Orders that could not be fulfilled because stock was out of sync.
- Reorders on WhatsApp
- The share of customers who reorder on your own channel.
- Margin per order
- The margin difference compared with the same sale on a marketplace.
Frequently asked questions
Other industries
Solutions for other industries
Grow the business, not the fees.
Ready to launch your next collection straight to customers' WhatsApp?
Tell us how you sell today. In a consultation, our team will show you the Dicommerce flow that fits your business best.
Book a Consultation